Legal notice

Legal Notice

POSHIS GLOBAL PRIVATE LIMITED (operating the brand “a i c e”)

Effective Date: 7 August 2026
Last Updated: 7 August 2026


1. About This Notice

This Legal Notice sets out mandatory information about the operator of this website, together with the legal terms, disclaimers, and notices that apply to your use of it. It is published in compliance with the Companies Act, 2013, the Information Technology Act, 2000 and the rules made thereunder, the Consumer Protection Act, 2019 read with the Consumer Protection (E-Commerce) Rules, 2020, the Central Goods and Services Tax Act, 2017, and the Digital Personal Data Protection Act, 2023.

This Legal Notice should be read together with our Terms and Conditions, Privacy Policy, Shipping Policy, and Refund and Returns Policy. In the event of any conflict between this Legal Notice and the Terms and Conditions in relation to a purchase, the Terms and Conditions prevail.

2. Website Operator and Entity Identification

Registered Legal Name POSHIS GLOBAL PRIVATE LIMITED
Brand / Trading Name a i c e
Entity Type Private Company Limited by Shares, incorporated in India under the Companies Act, 2013
Corporate Identity Number (CIN) U47720KA2024PTC196241
GSTIN 29AAPCP3014P1ZT
Registered Office Bangalore, Karnataka, India – 560068
Website https://shopataice.com
Customer Care Email contact@poshisglobal.com
Customer Care Phone +91 90350 42857
Nature of Business Online retail sale of consumer goods

3. Responsibility for Content

POSHIS GLOBAL PRIVATE LIMITED is responsible for the content published on this website, save for User Content submitted by visitors and customers as described in Clause 8 below and in Clause 12 of our Terms and Conditions.

4. Intellectual Property Notice

  • All content on this website — including but not limited to text, graphics, logos, brand names, wordmarks, device marks, product designs, photographs, illustrations, videos, audio, page layout, look and feel, software, source code, and data compilations — is the property of POSHIS GLOBAL PRIVATE LIMITED or its licensors, and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Designs Act, 2000, and applicable international treaties.
  • The marks “a i c e” and “POSHIS GLOBAL”, together with their associated logos and get-up, are proprietary marks of POSHIS GLOBAL PRIVATE LIMITED. They may not be used in connection with any product or service, or in any manner likely to cause confusion, disparage us, or discredit us, without our prior written consent.
  • Third-party names, marks, and logos appearing on the website are the property of their respective owners and are used for identification purposes only. Their appearance does not imply any endorsement, sponsorship, or affiliation.
  • You are granted a limited, revocable, non-exclusive, non-transferable licence to view and use this website for personal, non-commercial purposes. No other right or licence is granted, whether by implication, estoppel, or otherwise.
  • Unauthorised reproduction, republication, framing, mirroring, scraping, data mining, extraction, or use of any content for training machine learning or artificial intelligence systems is expressly prohibited and may result in civil and criminal liability.

5. Notice of Infringement

We respect the intellectual property rights of others and expect users to do the same. If you believe that content on this website infringes your copyright, trade mark, or other intellectual property right, please notify our Grievance Officer (Clause 12) in writing with:

  1. Your name, address, telephone number, and email address;
  2. A description of the work or mark you claim has been infringed, with proof of ownership or authority to act;
  3. The URL or precise location of the allegedly infringing material on our website;
  4. A statement that you have a good-faith belief that the use is not authorised by the rights holder, its agent, or the law;
  5. A statement that the information in the notice is accurate, and that you are the rights holder or authorised to act on their behalf;
  6. Your physical or electronic signature.

We will act on valid notices in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and applicable law. Submitting a false or bad-faith notice may expose you to liability.

6. Disclaimer of Warranties and Accuracy

  • The information on this website is provided for general information purposes only and on an “as is” and “as available” basis.
  • While we take reasonable care to ensure that product descriptions, specifications, pricing, availability, and other content are accurate and current, we do not warrant that such content is complete, accurate, reliable, error-free, or up to date at all times. Content may be updated or corrected without notice.
  • Product images, colours, textures, and dimensions are indicative. Actual appearance may vary due to display settings, photographic lighting, and natural variation in materials. Such variation is not a defect.
  • We do not warrant that this website will be available without interruption, that it will be secure or free from errors, viruses, or other harmful components, or that defects will be corrected.
  • Nothing on this website constitutes legal, financial, medical, or other professional advice, and no reliance should be placed on it as such.
  • Nothing in this Clause excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited, including the rights of consumers under the Consumer Protection Act, 2019.

7. External Links Disclaimer

This website may contain links to external websites, applications, plugins, and social media platforms operated by third parties. Such links are provided for convenience and information only. We have no control over, and accept no responsibility for, the content, accuracy, availability, security, products, services, or privacy practices of any linked site. The inclusion of a link does not imply endorsement. You access external sites entirely at your own risk and subject to their own terms.

8. User-Generated Content

Reviews, ratings, photographs, comments, and other material submitted by users represent the views of the individuals who submitted them and not those of POSHIS GLOBAL PRIVATE LIMITED. We do not endorse, verify, or accept responsibility for the accuracy of any User Content. We do not undertake to monitor User Content, but reserve the right to remove any content that is unlawful, misleading, offensive, or in breach of our Terms and Conditions. Objectionable content may be reported to our Grievance Officer under Clause 12.

9. Advertising, Endorsements, and Promotional Content

  • Any advertisement, sponsored content, paid partnership, or influencer collaboration published by us or on our behalf is disclosed as such, in accordance with the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 and the ASCI Code.
  • We do not employ deceptive design practices, in line with the Guidelines for Prevention and Regulation of Dark Patterns, 2023 issued by the Central Consumer Protection Authority.
  • Promotional offers, discounts, and campaigns are subject to their own terms, which are published with the relevant offer and prevail over general marketing statements.

10. Data Protection

POSHIS GLOBAL PRIVATE LIMITED acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 in respect of personal data collected through this website. Full details of the personal data we collect, the purposes for which it is processed, how it is shared and retained, and the rights available to you as a Data Principal are set out in our Privacy Policy. Cookies and similar tracking technologies are used as described in that Policy and are subject to your consent where required.

11. Security and Prohibited Access

Unauthorised access to this website, its servers, databases, or any connected system is prohibited and constitutes an offence under Sections 43, 65, and 66 of the Information Technology Act, 2000 and applicable provisions of the Bharatiya Nyaya Sanhita, 2023. This includes hacking, introducing malicious code, denial-of-service attacks, unauthorised scraping or automated data extraction, and circumvention of security or access controls. We reserve the right to investigate suspected violations, preserve relevant records, and report them to law enforcement authorities.

12. Grievance Redressal

In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, the following officer has been appointed to receive and address complaints:

Name Alan
Designation Grievance Officer, POSHIS GLOBAL PRIVATE LIMITED
Email contact@poshisglobal.com
Phone +91 90350 42857
Address Bangalore, Karnataka, India – 560068
Working Hours Monday to Friday, 10:00 AM to 6:00 PM IST (excluding public holidays)

Complaints will be acknowledged within 48 hours of receipt and redressed within one (1) month.

Escalation: Complaints relating to personal data that remain unresolved may be escalated to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. Consumer complaints may be raised with the National Consumer Helpline on 1915 or through the INGRAM portal at https://consumerhelpline.gov.in, or before the appropriate Consumer Disputes Redressal Commission.

13. Limitation of Liability

To the fullest extent permitted by law, POSHIS GLOBAL PRIVATE LIMITED, its directors, officers, employees, and agents shall not be liable for any loss or damage, whether direct, indirect, incidental, special, consequential, or punitive, arising from or in connection with your access to, use of, or inability to use this website or any content on it, including any loss of profit, business, data, or goodwill. The limitations and exclusions set out in Clause 16 of our Terms and Conditions apply to this Legal Notice. Nothing here excludes liability for fraud, for death or personal injury caused by negligence, or for any liability that cannot be excluded under Indian law.

14. Governing Law and Jurisdiction

This Legal Notice and any dispute or claim arising out of or in connection with it, including non-contractual disputes, shall be governed by and construed in accordance with the laws of India. Subject to the arbitration provisions in Clause 22 of our Terms and Conditions, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction. Nothing in this Clause limits the right of a consumer to approach the appropriate forum available under the Consumer Protection Act, 2019.

15. Severability

If any provision of this Legal Notice is held to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be severed and the remaining provisions shall continue in full force and effect.

16. Amendments

We may amend this Legal Notice at any time by publishing a revised version on this page with an updated “Last Updated” date. The version in force at the time of your access governs your use of the website. We encourage you to review this page periodically.

17. Contact

For any question concerning this Legal Notice, please contact:

  • POSHIS GLOBAL PRIVATE LIMITED
  • Email: contact@poshisglobal.com
  • Phone: +91 90350 42857
  • Address: Bangalore, Karnataka, India – 560068
  • Website: https://shopataice.com